I got my hair colour done at Pastels Salon only this time I skipped the phone call and used the Vaniday app to book my appointment. The folks at Vaniday were nice enough to give me a 350 aed voucher which I really appreciate, the longer my hair gets, the more I have to spend on it *sulks*.
The app was pretty easy to sign up for, you can book an appointment by either searching for your salon ( if they’re listed as a vendor) or exploring their list of vendors around your location (although the latter didn’t always show results despite there being a bunch listed on the app).
They also have lots of special offers for users who book their appointments through the app. I think that apart from two-click process, the offers and regular discount codes they send across to users are a huge perk. I mean, we spend so much on grooming and looking beautiful, every little discount helps, right? You can either link your card to the app and pay online or pay cash at the salon.
I was really impressed with the staff behind the Vaniday helpline, I mistakenly booked the wrong service and the helpline staff sorted out the issue in minutes. I also had an issue with my usual hair stylist being unavailable (she no longer works there *sob*) but once again, their helpline staff called me to inform me and suggested another stylist. They were extremely helpful and polite, it’s almost like a personal butler service.
The Vaniday app is new, I think they still have some issues to sort out, but I think the app has lots of potential. They already have a nice selection of hair salons, nail salons, barbershops, and spas, and I hope to see this list grow.